Return or exchange an item
Exchange or return your item in a few minutes, from home.
Strength or model exchanges are only available for MARCA UNIC reeds, even opened, within 7 days of delivery (one exchange per order).
Other MARCA reeds can be returned new, in their sealed packaging.
Other MARCA reeds can be returned new, in their sealed packaging.
- Find your order
- Choose the items and the exchange
- Send the parcel back
Bought on this website
Enter your order number and the e-mail address used for the purchase.
Bought in a shop or from a reseller
Exchange possible with your proof of purchase, up to 14 days after purchase.
Request an exchange →